FAQ Guide

JPG or PNG for Screenshots?

PNG is usually better for screenshots because it keeps text and interface edges cleaner than JPG compression.

Quick comparison

Text clarity

Option A

Stronger

Option B

Can blur or artifact

File size

Option A

Often larger

Option B

Often smaller

Best for

Option A

UI and docs

Option B

Photo-like captures

Questions and answers

Why do JPG screenshots look fuzzy?

JPG compression is optimized for photos, not sharp UI text and flat color blocks.

When is JPG acceptable?

JPG can be fine when the screenshot is mostly photographic or when upload limits are strict.

Should support teams standardize on PNG?

For bug reports and UI evidence, PNG is usually the safer default.