Apple support
Option A
Strong
Option B
Strong
FAQ Guide
HEIC uploads usually fail because the receiving system expects JPG or PNG, even when the photo opens normally on an iPhone.
Strong
Strong
Mixed
Very strong
Keep as original
Convert for upload
Many upload forms validate extensions or MIME types and still do not accept HEIC.
Use JPG for camera photos and PNG for screenshots or graphics.
It can change format characteristics, but it usually solves compatibility for everyday sharing.